Use this template to set your organization up for long-term growth and success.
The U.S. has a serious employee engagement problem. As many as 70% of our workers say they are disengaged from their job. That costs businesses more than $350 billion a year in lost productivity. This translates to an average company losing well over $100,000 a year.
Here’s how your company can improve engagement and increase productivity to avoid becoming part of the employee disengagement epidemic.
The Importance of Employee Engagement
Your employees want to feel like their work matters. Engagement is a process of giving employees that sense of focused purpose and value in their work. Engaged employees feel a connection to the company’s mission and bottom line and a sense of accomplishment in their daily tasks. An engaged employee is one who will do anything in their power to help the company succeed.
Employee engagement matters because it impacts:
- Turnover — Employees with a purpose are more productive and less likely to leave.
- Bottom line — Engaged employees are more productive.
- Innovation — These workers are thinking about ways to improve upon or enhance their efforts, instead of just doing the minimum required.
While the idea of employee engagement may seem nebulous, there are ways to measure outcomes toward achieving the goal.
Outcomes of Employee Engagement
Perhaps the most important first step toward measuring employee engagement is regularly communicating the mission and values to employees. Do employees feel they are valued and have a purpose? This can be measured through surveys, NPS score, observation, work output, and more.
Next, observe your employees in collaborative groups. Do they take more risks, promote their ideas, and speak up when they see something is wrong? Are business teams less siloed and more likely to share resources in order to help a project or organization be more successful?
Perhaps the most obvious and easy measure of employee engagement, however, is reduced turnover. If your company has a revolving door, it’s likely that you have an engagement problem.
7 steps to Improve Engagement
Companies seeking to inspire workers must first have a top-down commitment to improving employee engagement. Here are seven steps your organization’s leadership can follow to transform the level of engagement in your organization:
- Discover and communicate your purpose. Build a culture around your values by providing an overarching mission, vision, and values to drive organizational behaviors.
- Clarify your strategy and business plan. This will help employees, managers, departments, and cross-functional teams do their jobs.
- Communicate events and employee recognition. Marking employee birthdays, anniversaries, promotions, and new hires makes all employees feel valued and part of the company culture.
- Promote professional growth. Give employees a clear path toward building a better career by learning and improving their skills.
- Communicate employee benefits. This could include wellness programs that make employees feel taken care of and valued.
- Share customer wins and successes. This helps the employee visualize their “why.”
- Make finding help easy. Find the right engagement software to improve communication and learning and to promote better teamwork and efficiency.
Technology like Unika can improve employee engagement by providing a single hub for internal communications. This software helps employees get answers, learn company news, and find critical documents — all from a single repository. It systematizes your efforts to provide employees with the value they seek in their work.
Unika was built to help organizations easily create, discover, and use knowledge to enhance employee productivity and increase business outcomes.
Leverage your organization's collective experience for better decision making; easily search for internal experts by skill sets, industry expertise, and more.
Unika’s Intelligent-Knowledge-Assistant searches through your Unika environment and other connected systems to help answer FAQs, find people, find assets, or support complex research scenarios.
Create easy-to-read profiles that include biography, skills / expertise, employment history, certifications, affiliations and other key information about your employees.
Organize and populate knowledge into a consolidated page that can be shared internally or externally with clients.
Deploy knowledge campaigns to inform employees about active pursuits, new clients, or firm news.
Connect your document management systems, CRM, and other popular applications with ease and confidence.