Posts by Tyler Suss

Unika.ai’s Proposal Generator – Feature Release August 2019

Is too much of your seller’s time spent on creating new pitch decks or finding information to create effective sales proposals and RFP responses? The main bottleneck in success remains in the ability to quickly and easily find content and internal subject matter experts, as well as the ability to assemble this information in a…

Read More

Driving Business Growth with Knowledge Management Software

knowledge management software

Knowledge management takes an organization’s collective insight and efficiently shares it between employees. These systems hold a business’s intellectual capital in the form of data, assets, and experience. The research lays the foundation for advanced knowledge management as a business builder. According to International Data Corp, “Fortune 500 companies lose at least $31.5 billion a…

Read More

Knowledge Management in the Cloud: Is It Right for Your Organization?

knowledge management cloud

According to InfoWorld, 9 out of 10 companies will have at least some of their applications in the cloud next year. Knowledge management systems are certainly part of this trend, with new offerings emerging that are more accessible, scalable, and flexible than their on-prem counterparts. What types of knowledge management systems currently exist? Are cloud…

Read More

Tips to Preventing Knowledge Management Initiative Failure

Tips to Prevent Knowledge Management Initiative Failure

With the boom of digital workplaces and the amount of data rising, companies are struggling to capture some of their most important resources — their intellectual capital. Knowledge management software has evolved to solve this problem. But why are our knowledge management initiatives still failing? Knowledge Management and the Rule of Threes According to the…

Read More

The Business Impact & Evolution of Intelligent Search

How often do you search through multiple systems to find information? How many queries do you send through email every day? Chances are, you’re doing it wrong. There’s a growing trend in data and business intelligence called “intelligent search.” And it’s evolving traditional information and knowledge discovery. Intelligent search has its roots in machine learning…

Read More

Improving Customer Service with AI

Are your customers frustrated by your inability to respond to their questions quickly? Today’s customer is quick to go elsewhere if they don’t receive fast and reliable customer service. The digital technology era has provided us with new tools that can save our customer service teams from getting mired in manual data searches while your…

Read More

How Is Artificial Intelligence Changing Knowledge Management?

Artificial Intelligence Changes Knowledge Management

We’ve been talking about artificial intelligence (AI) for more than five decades. But the combination of scalable cloud technology, faster microprocessing, and big data analytics has finally led us to take AI concepts and build AI solutions that can solve key business challenges. Today, executives responsible for their organization’s knowledge management processes are looking for…

Read More

Capturing Employee Experience as Shared Corporate Knowledge

Capturing Employee Experience as Shared Corporate Knowledge

Tribal knowledge is undocumented company information. Typically, the best way to learn the ropes in a new company is to find the person who has been there the longest and “pick his or her brain.” However, it’s not a very scientific approach — and it leaves company leaders vulnerable to losing information to retirement and…

Read More

The Currency of Knowledge: How Much is Your Organization Worth?

The Currency of Knowledge

We’ve all heard the cliché “knowledge is power.” The interesting thing about clichés, however, is they’re usually based on fact. When you consider the importance of organizational knowledge in the business world, it’s clear the phrase is true. In business, entire strategies are tied to what those in an organization know and understand. But capturing…

Read More